Privacy Policy

1. Introduction

Welcome to Organiko.ai, operated by Fizzify Inc. ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered organic compliance platform (the "Service").

By accessing or using Organiko.ai, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide to Us

• Account Information: Name, email address, company name, phone number, billing address, and payment information
• Business Data: Supplier information, product data, inventory records, transaction history, lot numbers, certificates, and compliance documents
• Communications: Messages, support tickets, and feedback you send to us
• Integration Data: Data from connected third-party services (QuickBooks, Shopify, ERPNext, etc.)

2.2 Information We Collect Automatically

• Log Data: IP address, browser type, operating system, access times, and pages viewed
• Device Information: Device identifiers, mobile network information
• Usage Data: Features used, actions taken, time spent, and interaction patterns
• Cookies and Similar Technologies: See Section 7 for details

2.3 Information from Third Parties

• Integration Partners: Data from connected accounting, e-commerce, and logistics platforms
• Payment Processors: Transaction and payment verification data
• Public Sources: USDA organic certification databases (when applicable)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• Provide, operate, and maintain the Organiko.ai platform
• Process transactions and manage your account
• Generate mass balance reports and trace-back documentation
• Provide AI-powered compliance assistance and document analysis
• Synchronize data with your integrated third-party platforms

3.2 Communication

• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Send marketing communications (with your consent)
• Provide compliance reminders and audit preparation notifications

3.3 Improvement and Analytics

• Monitor and analyze usage trends and patterns
• Improve our AI models and algorithms (using aggregated, de-identified data only)
• Develop new features and services
• Conduct research and analysis

3.4 Security and Compliance

• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms
• Protect the rights, property, and safety of our users and the public

4. Data Storage and Security

4.1 Where We Store Your Data

Your data is stored on secure servers in the United States. We use industry-standard security measures including:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Role-based access control (RBAC) and multi-factor authentication
• Infrastructure Security: Regular security audits, penetration testing, and monitoring
• Backup and Recovery: Automated daily backups with 30-day retention
• Local AI Processing: AI model inference runs on our local infrastructure—your data never goes to third-party AI services

4.2 Data Retention

We retain your data for as long as your account is active or as needed to provide services. Specific retention periods:

• Account Data: Duration of account plus 90 days after cancellation
• Transaction Records: 7 years (for compliance with financial regulations)
• Compliance Documents: As long as you choose to store them on our platform
• Backup Data: 30 days in encrypted backup systems
• Log Data: 90 days

4.3 Data Deletion

Upon request or account termination, we will delete or anonymize your personal information, except where we must retain it to comply with legal obligations. You can export all your data before deletion.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We may share data with trusted third-party service providers who assist us in operating our platform:

• Payment Processing: Stripe (payment processing and fraud detection)
• Email Services: Email delivery and communication platforms
• Infrastructure: Cloud hosting and infrastructure providers
• Analytics: Usage analytics and monitoring services

All service providers are bound by confidentiality agreements and only process data according to our instructions.

5.2 Integration Partners

When you connect third-party integrations (QuickBooks, Shopify, etc.), data is shared with those platforms according to your authorization and their privacy policies. We recommend reviewing their privacy policies.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or regulatory requests
• Enforcement of our Terms of Service
• Protection of rights, property, or safety of Organiko.ai, our users, or others

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you via email and/or prominent notice on our platform before your information is transferred and becomes subject to a different privacy policy.

5.5 Aggregated and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you. This may be used for industry research, AI model improvement, or marketing purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

• Request a copy of your personal information
• Export your data in machine-readable format (JSON, CSV)
• Access your data through our platform at any time

6.2 Correction and Update

• Update your account information through your profile settings
• Request correction of inaccurate or incomplete data

6.3 Deletion

• Delete your account and associated data
• Request deletion of specific information (subject to legal retention requirements)

6.4 Marketing Communications

• Opt out of marketing emails using the unsubscribe link
• Manage communication preferences in your account settings
• Note: You will still receive essential service communications

6.5 Do Not Track

Some browsers include a "Do Not Track" feature. Our Service does not currently respond to Do Not Track signals.

6.6 State-Specific Rights

California Residents (CCPA): You have additional rights including the right to know what personal information is collected, to delete personal information, and to opt-out of the sale of personal information (we do not sell personal information).

European Residents (GDPR): You have rights including access, rectification, erasure, restriction of processing, data portability, and objection to processing.

To exercise any of these rights, contact us at legal@organiko.ai.

7. Cookies and Tracking Technologies

7.1 What We Use

We use cookies and similar tracking technologies to track activity on our Service and store certain information:

• Essential Cookies: Required for authentication and core platform functionality
• Analytics Cookies: Help us understand how visitors interact with our Service
• Preference Cookies: Remember your settings and preferences

7.2 Your Cookie Choices

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Third-Party Services

Our Service integrates with third-party platforms (QuickBooks, Shopify, ERPNext, etc.). When you connect these integrations:

• You authorize us to access data from these services according to your permissions
• These services have their own privacy policies—we recommend reviewing them
• We are not responsible for the privacy practices of these third parties
• You can revoke access to these integrations at any time through your account settings

9. International Data Transfers

Your information may be transferred to and maintained on servers located in the United States. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States.

By using our Service, you consent to the transfer of your information to the United States and understand that the United States may have different data protection laws than your country of residence.

For users in the European Economic Area (EEA), we rely on Standard Contractual Clauses approved by the European Commission for data transfers.

10. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this Privacy Policy
• Sending you an email notification for material changes

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days. For urgent privacy matters, please mark your email as "URGENT."